The Importance of Reviews in Online Marketing
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Marketing in the digital era involves several different strategies to promote a brand and help it stand apart from competitors. Many companies find success by using reviews as part of their digital marketing strategy. Let’s examine the importance of reviews and why they are vital for online promotion.
Influencing Online Perception
People typically look up reviews for a product or service when they would like to hear another person’s opinion or experience with said product or service. This means the public’s perception of your brand can be heavily influenced by the reviews people put out.
A customer that speaks highly of your brand and describes how your product or service helped them can boost your brand’s perception. Potential customers who were on-the-fence about your products or services may take the leap and make a purchase after reading such reviews.